Returns & Exchanges
At Jack Archer, we stand by the quality of our craftsmanship and want to ensure you are completely satisfied with your fit. If you are not 100% happy with your purchase, we offer free returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return or exchange.
Print Your Label
Choose your preferred resolution—either a store credit, exchange, or refund—and download the prepaid shipping label provided instantly by our system.
Pack and Ship
Place the unworn, unwashed items back in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing